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Hostage Negotiation and Project Management
So what does a project manager have in common with a terrorist negotiator? Well, if they’re both doing their...
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Empathy Isn’t Just For Rude Doctors
So as I’m diving into research for this workshop on developing empathy in project managers, I’m overwhelmed by Google...
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So your project tanked. Now what?
I received a mail the other day from a reader who had a project “fail” and was concerned how...
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Outsourcing is a Load of Crap
In a much earlier post, I mentioned I’d had the unique opportunity to work on outsourcing projects both from...
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Barbara Ehrenreich: Smile or Die
I recently came across this RSA talk by political activist Barbara Ehrenreich, in which she talks about the culture...
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Importance of Metric Clarity: The Great Tampon Caper
Okay, I’m going to preface this article by saying that some ladies and gentlemen may not wish to read...
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Excuse Me, Your Pants Are on Fire:
5 Tips on Dealing with LiarsSo you’ve kicked off your project, and things are well underway. You followed all the best practices; you did...
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My Most Important Stakeholder
I'd like you to meet my most important stakeholder. His name is Harold. Okay, mainly this is just an...